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COVID recovery safety first

Bay College Optometric Centre is Open & Offering Appointments!

We take our role as members of your community seriously and have taken several measures to ensure a safe reopening. As we continue to navigate the COVID-19 pandemic, please be aware that we are scheduling appointments for all patient encounters and cannot accept walk ins at this time. Please call ahead to schedule appointments for:

  • eye examinations
  • glasses ordering, repair and pickup
  • contact lens ordering and pickup

Entrance to Bay College Optometric Centre is currently restricted to the pharmacy entrance (at street level or to the left inside the main building entrance).

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An Expectations Checklist—For All of Us

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To ensure your safety and the safety of our staff, we ask that you please help us by:

  • Completing our entrance form and COVID-19 screening forms online or by phone before arriving for your appointment
  • Coming alone to your appointment unless you require a caregiver or are accompanying a child to their appointment
  • Bringing your own face mask from home and wear upon entering the office
  • Using hand sanitizer immediately upon entering the office and again when leaving the office
  • Practicing safe distancing within the clinic (minimum of 2 metres between you and other patients)
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Steps we are taking to ensure your safety include:

    • spacing appointments further apart to ensure social distancing and limiting the number of patients in the office at any time
    • keeping patient seating in the optical and reception area at least 2 metres apart
    • having hand sanitization stations avaiable at our entrance and throughout the office
    • taking temperatures of staff at the beginning of each day and of each patient on entering the office
    • ensuring all doctors and staff wear Personal Protective Equipment (PPE) including face masks, face shields and gloves as needed
    • installation of plexiglass shields at the front desk and dispensary desk, and installation of shields on all testing equipment inside the exam room
    • disinfecting chairs, equipment, surfaces and door handles after every patient use
    • disinfecting frames after each patient use
    • disinfecting pens after each use and touchless credit/debit card payments when possible
    • scheduling follow up appointments by telephone or telehealth video conferencing where appropriate

    • Please fill in the form below to setup an appointment.
    • Please provide a reason for your appointment. Details are stored securely and not sent by email.
    • Please let us know when you would prefer to have your appointment. Our hours are listed on our location page.
      Please let us know if you are a new or existing patient.
    • :
    • This field is for validation purposes and should be left unchanged.

    As of September 1, OHIP-covered patients will lose access to eye care. This means kids 19 and under, adults 65 and over, as well as diabetics cannot be seen by their optometrist because the government will not step up.

    Optometrists in Ontario are redirecting all OHIP patients to their family doctor, their ophthalmologist (if they have one), or the ER if it is an emergency. ⁣⁣At this time, we are still booking non-OHIP patients which includes people 20-64 years old. ⁣⁣We are hoping for a fast resolution from this job action, and we would appreciate your help by visiting www.saveeyecare.ca !!

    All you have to do is fill in your name and postal code and it will generate a letter to your MPP. The more letters the government receives, the faster we can hope for this to end! #saveeyecare