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COVID recovery safety first

Bay College Optometric Centre is Open & Offering Appointments!

We take our role as members of your community seriously and have taken several measures to ensure a safe reopening. As we continue to navigate the COVID-19 pandemic, please be aware that we are scheduling appointments for all patient encounters and cannot accept walk ins at this time. Please call ahead to schedule appointments for:

  • eye examinations
  • glasses ordering, repair and pickup
  • contact lens ordering and pickup

Entrance to Bay College Optometric Centre is currently restricted to the pharmacy entrance (at street level or to the left inside the main building entrance).

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An Expectations Checklist—For All of Us


To ensure your safety and the safety of our staff, we ask that you please help us by:

  • Completing our entrance form and COVID-19 screening forms online or by phone before arriving for your appointment
  • Coming alone to your appointment unless you require a caregiver or are accompanying a child to their appointment
  • Bringing your own face mask from home and wear upon entering the office
  • Using hand sanitizer immediately upon entering the office and again when leaving the office
  • Practicing safe distancing within the clinic (minimum of 2 metres between you and other patients)

Steps we are taking to ensure your safety include:

    • spacing appointments further apart to ensure social distancing and limiting the number of patients in the office at any time
    • keeping patient seating in the optical and reception area at least 2 metres apart
    • having hand sanitization stations avaiable at our entrance and throughout the office
    • taking temperatures of staff at the beginning of each day and of each patient on entering the office
    • ensuring all doctors and staff wear Personal Protective Equipment (PPE) including face masks, face shields and gloves as needed
    • installation of plexiglass shields at the front desk and dispensary desk, and installation of shields on all testing equipment inside the exam room
    • disinfecting chairs, equipment, surfaces and door handles after every patient use
    • disinfecting frames after each patient use
    • disinfecting pens after each use and touchless credit/debit card payments when possible
    • scheduling follow up appointments by telephone or telehealth video conferencing where appropriate

    • Please fill in the form below to setup an appointment.
    • Please provide a reason for your appointment. Details are stored securely and not sent by email.
    • Please let us know when you would prefer to have your appointment. Our hours are listed on our location page.
      Please let us know if you are a new or existing patient.
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